Patients have all the information they need at their fingertips, thanks to a new hub at Bradford Teaching Hospitals.
The Information Centre is part of the Trust’s new £28m wing and is housed close to the new retail concourse, which opened recently at Bradford Royal Infirmary.
It will house a variety of information leaflets from the likes of stop smoking to cancer, measles and heart conditions and a host of other medical and general conditions.
Voluntary Services Nurse Manager, Chris Heaton, is heading up the new centre which will be manned by our volunteers. She said: “Research tells us that patients consistently report wanting more, and better, information about their health, health care, and treatment options.
“It’s great to see the new service up and running as it provides people with the latest information on a range of medical conditions, public health literature and signposts patients and visitors to the services that can give them the support they need.
“The Information Centre will also become a hub for awareness-raising events so that our hospital teams can get key healthcare messages out to the public and our patients.”
The volunteers, who have all been supported through a robust training package, won’t be able to give medical or health advice but can provide resources. They’ll also have the ability to print off information sheets on illnesses from the NHS Choices website.
Recently Lead Cancer Nurse Specialist, Amanda Procter marked World Cancer Day by providing specialist information while audiologist, Mohammed Suleman, from the Trust’s Ear, Nose and Throat outpatients department has also hosted a tinnitus awareness event.
Lifeline Bradford’s Community Services, which offers support to isolated and lonely older people, have also staffed an awareness stand providing information for patients, their carers and families.
The centre will be open from 9am to 4pm, Monday to Friday.