One year on…
An organisation, which was set up last year to give the public a stronger voice when it comes to healthcare in Bradford, was celebrating earlier this month as it reached it’s one year anniversary.
Healthwatch Bradford celebrated its first year of operation at a public event in the city with members of the group’s board celebrating with a special birthday cake.
The event was attended by almost 100 people, who had an opportunity to challenge those in charge of health services in the district about what they are doing to improve people’s experiences of GP services.
Earlier this year Healthwatch published a report, ‘Invisible at the Desk’, which shows that although many people get good clinical care from their GP, there is wide variation in standards across Bradford and District, and some groups of people are having particularly bad experiences.
At the latest Healthwatch event, speakers from the three local Clinical Commissioning Groups and NHS England responded to questions from members of the public and talked about the actions they will take to improve services.
Healthwatch will be following up to tell the public more about what action the local NHS is taking in response to patient opinion, and to make sure that plans lead to better patient experiences.
Speaking after the event, Chair of the Healthwatch Board, Javed Khan, said: “After our first year, Healthwatch Bradford and District is in a strong position to call on health and social care providers to make positive changes for patients, service users and carers across our district.
“It was great to see so many members of the public there and actively participating; it was a really good mix of people with representation from all parts of our communities.
“Our local Clinical Commissioning Groups and NHS England fielded a strong panel of senior managers and clinicians, indicating that Healthwatch is seen as a force to be reckoned with and that they need to come along and respond to patient opinion.
“I’m very proud of the work that Healthwatch staff, volunteers, and the Board have carried out in the first year, and look forward to building on that for the future.”