Customer promise from Pudsey Legal
We live in an age where customer promises and client charters are part of our everyday lives. Here at Pudsey Legal we’re no different, although we believe in keeping things simple.
Our goal is to help local people find straight forward, cost effective solutions to their legal issues. From the moment you pick up the phone or come into our offices, you can be sure of four things:
Our guidance is clear – we don’t like jargon. We aim to listen first and then talk with you in a way that enables you to understand everything fully.
With multi-lingual lawyers (including Urdu, Punjabi, Mirpuri and Hindi), we’re happy to explain things as many times as needed. We’ve also produced simple flow charts for our service area, so you can see at-a-glance how a process generally works, though, of course, every case is different.
• Sensible pricing
We believe legal support should be reasonably priced for everyone. We have fixed as many of our prices as possible. We do this because we want you to be happy and clear with what you are paying for the services you use from the outset.
• Caring professionals
You should be happy and be able to ‘gel’ with anyone who is giving you advice. This is always important, but it can really mean a lot if we’re working with you at a time when you are stressed, tired or unhappy.
Our team is built up of dedicated lawyers with many years of experience in their fields. However, you will find the care and commitment extends to all of our staff - from the team answering your calls to the person making you a brew when you visit our offices.
• We're on your doorstep
We have two offices in convenient locations, one in Pudsey town centre and one with free parking at the Thornbury Barracks roundabout. We’re happy to meet with you wherever suits you best, even in your home if that’s right for you.
We look forward to working with you to help find the answers to your legal questions.
Call Pudsey Legal
today on 0113 290 0380
415 Bradford Road,